2 day Workshop coming up in Sydney
Lycette & Associates in conjunction with PHAN is delighted to announce Part 2 of the Development Programme for Housekeeping Managers, Assistants, Hotel Engineers and Rooms Division colleagues. The 2-day Development Programme Part 2 will be held at Radisson Blu, 27 O’Connell Street, Sydney NSW 20oo 5.30pm daily. PLEASE NOTE THE CHANGE OF VENUE
The programme is suitable for Executive Housekeepers, their Assistants, Senior Supervisors, Hotel Engineers and interested colleagues from Rooms Division. This is a stand alone course, you do not need to have completed part one to undertake this workshop.
Day 1 Environmental Sustainability, Engineering and Project Management
Environmental Sustainability – a clear understanding of current environmental global best practice, working in groups and coming up with usable checklists for Housekeeping
Working with Engineering – setting up winning preventative maintenance programmes and working effectively with Engineering, group exercises in setting up and running PM programmes
Project Management – including running a small project, working on conducting renovations right up to full hotel openings. Group exercises in using a Gant chart to run a project
Day 2: Public Areas, Health and Safety, working with contractors and presentation skills
Public Area Operations – back to basics; reviewing all areas of public areas, time and motion studies. Group exercise in quality control systems for all PA areas
Working with Contractors – Setting up successful contracts and maintaining quality with external Contractors. Group exercise in comparing finances of either outsourcing or undertaking work internally.
Presentation Skills/ Reading and understanding your Manager – Tools to assist in gaining self-confidence. Learn how your manager likes to receive information. Planning and preparing a winning report and How to make an outstanding and convincing presentation to Management. Individual and group activities – final presentations on chosen topic can then be taken back into the operation. Groups will present their chosen topic at the end of Day 2 and there will be an update of trends and innovations by Liz with an open invitation for all interested parties to attend.
For enquires go to
Payment is via PHAN - Mavis Hedrik <firstname.lastname@example.org>