Housekeeping Management Consulting
Archive for March, 2011
Follow up housekeeping review for Hong Kong’s Disney Hotels
Liz & Janine join the Disney Housekeeping Team for morning warm up.
While in the neighbourhood in Macau and travelling via Hong Kong Lycette & Associates took the opportunity to do a scheduled follow up on a previous Disney assignment, the two hotels, Disneyland and Hollywood at the Disneyland Resort in Hong Kong.
Completion of Galaxy Macau Project
The L&A Training Team
Lycette & Associates have completed the Galaxy Macau pre-opening training project which began 8th January 2011. Mandy, Eva, Jenny, Gary and Janine were part of the six-person L&A team who trained 172 Room Attendants from Galaxy Macau and 76 Housekeeping staff from Hotel Okura Macau including 18 Supervisors.
Interview with Jean Chen, Executive Housekeeper – Four Seasons Macau
Jean Chen is the Executive Housekeeper at the Four Seasons Macau, which opened its doors in August 2008. In that same year Jean was transferred from Four Seasons Shanghai for the opening of the Four Seasons in Macau and to take on the role as Executive Housekeeper there. The hotel has 360 rooms, 84 suites and 2 presidential suites. While in Macau Lycette & Associates caught up with Jean for a Q&A session, by Liz Lycette
Q. What is your cultural background?
A. I am Malaysian Chinese
Q. Where were you born and where did you grow up?
A. I was born in Penang, West Malaysia
An invitation from PHAN
Liz and members of PHAN committee
The PHAN committee invited Liz earlier this month for a catch up and dinner at the Menzies Hotel. An important exchange of ideas and making PHAN members aware of the special offer extended to them to enrol in the online Finance for Housekeeping Managers course. It was lovely to see everyone.
NEW DVD – Occupational Health & Safety for housekeeping staff
Chemical safety
In collaboration with elearning products Lycette & Associates is now able to offer Housekeeping Departments around the world a NEW DVD for housekeeping staff.
Ariane presents Housekeeping Management Skills Programme in Sydney and Melbourne
Course participants with their certificates
Earlier this month Lycette & Associates’ Senior Consultant Ariane Lellmann presented the Housekeeping Management Skills Programme, first in Sydney and then in Melbourne. Next month she will present a 3rd and last course in this series at Queensland’s Gold Coast.
News from SEQPHA – Q1 2011
SEQPHA, the South East Queensland Professional Housekeepers Association has had a busy few months with multiple events this last quarter.
The koala SEQPHA sponsors at Currumbin Wildlife Sanctuary, Tallow lost her baby, but the good news is that Tallow is pregnant again. The baby is the size of a jellybean and will be 6 months before she comes out of her mother’s pouch.
Honours for E-learning Innovations projects
Ariane Lellmann and Ann Brady
By: Hayley Beck, Australian Flexible Learning Framework
The Learning Impact Awards (LIA2011) was a very successful event not only due to the interesting speakers and overwhelming LIA entrants but as commented by Rob Abel (CEO of IMS Global) due to the ‘outstanding quality of LIA entrants’ which made it very difficult for the judges to decide on award allocations.
Last Chance to Register: Housekeeping Management Skills Course – Gold Coast 16/17March
Improve performance
Lycette & Associates is an experienced Housekeeping Consulting and Training company passionate about Hotel Housekeeping and Housekeeper training. This month L&A is running a series of training programs in Australia. The course has been designed to improve the performance of housekeeping staff by targeting two critical areas of operation: Click Here To Read More
Textile Shortages – Potential Implications For Hotels
Linen Room
By Brian Bensman
Some have referred to cotton as the new “white gold.” And with cotton prices nearly doubling over the past year—to their highest levels since cotton pricing began being tracked as a commodity—it’s no surprise. Several factors have influenced this price surge, including severe weather patterns, oil prices, trade restrictions, stockpiling, a global recession and emerging markets.
Recent Posts
- The Impact of the Carbon Tax on Housekeeping Operations
May 13th, 2012 - Housekeeping Coaching Skills workshop in Sydney – 17 May 2012
May 12th, 2012 - Raymata – elearning Superstar from Bali!
May 2nd, 2012 - UKHA voted on new committee
May 1st, 2012 - Khatna’s journey!
April 30th, 2012
About Us
L&A is an experienced and energetic consultancy and training company dedicated to the improvement and maintenance of performance standards of hotel Housekeeping operations.
Recent Comments