Housekeeping Management Consulting
Archive for November, 2011
Staff Productivity, Trends and Innovations in Housekeeping presentation in Shanghai
Lycette & Associates’ Liz Lycette was in Shanghai last month for her popular talk on housekeeping staff productivity, trends and innovations with 2 different industry groups. The first presentation was held at Kerry Pudong Hotel with over 25 Housekeepers and their Assistants attending. The Executive Housekeeper, Henry Yang of Kerry Pudong Hotel hosted the event and also organised a tour around of the hotel and guest rooms. The short seminar highlighted the importance of staff productivity management in Housekeeping. Even in China where payroll is not as high as other parts of the world, it is recognised that it is getting harder and harder to find housekeeping staff.
Sala Bai Charity Wine Auction – 29 November
Friends of Sala Bai is a not-for-profit organisation supported by individuals, companies and other community based organisations whose sole purpose is to raise funds in support of Sala Baï, a hotel school based in Siem Reap, Cambodia. Each year, the school, trains 100 young disadvantaged Cambodians to the four main professions of the hospitality industry: restaurant waiter/waitress, cook, receptionist & housekeeping attendants. During the 12-month training, the school covers all the training fees (lessons, school supplies, books, uniforms), and daily expenses (accommodations, food, bicycle, insurance and medical expenses) for the students.
PHAN Christmas Dinner
The PHAN Christmas Dinner will be held at Arabella Lebanese Restaurant on Friday 9 th December at 7.00 pm. To reserve a seat email Mavis on mavis007@tpg.com by Monday 28th November. Come and join the PHAN Christmas cheer with entertainment and belly dancers.
A new housekeeping association for Europe, the European Housekeepers Association (EHA)
The European Housekeepers Association (EHA)is now an entity in Europe. This association is open to all professional Housekeepers in Europe. The association was set up the offer greater support to professional housekeepers in the area. Housekeeping and Accommodation Management is one of the principle management roles in any establishment, a role that manages the largest physical space in the building, employs and manages diverse teams, and contracts, with often the largest budget. The EHA will work closely with colleagues from the IEHA, the USA equivalent of the UKHA.
PHAN events July to October 2011
It has been a busy few months for the NSW housekeeping community. Firstly, occupancy and activity has been extremely high over the winter months. It seems that there is no longer a substantial ‘low season’, as they say, no peace for the wicked! PHAN has conducted a number of activities which have been well attended by the membership and supported by our sponsors recently.
Online Learning for Housekeeping – A New Approach
In the last year Lycette & Associates has embarked on a new approach to education and training – elearning! Elearning is a term used for computer based, web-based learning, using mobile technologies and digital communication in a virtual classroom environment.
SEQPHA Trade Fair a great success!
The South East Queensland’s Professional Housekeepers Association’s (SEQPHA) organized a Trade Show, which was held on 21 September at the Hyatt Regency Sanctuary Cove. More than 30 industry suppliers were showing their products and services. The Trade Show was open to all accommodation, housekeeping, maintenance and purchasing staff. Liz Lycette, Director of Lycette & Associates was there too. She presented the attendees with a talk on Productivity, Trends and Innovation in Housekeeping.
Interview with Jenny Goh – Assistant Director Environmental Services, City of Dreams, Macau
Jenny Goh
Lycette & Associates was on another assignment in Macau recently and met up with the City of Dreams’ Assistant Director Environmental Services, Jenny Goh. The City of Dreams, widely known as COD or COD Macau in the industry is an integrated entertainment resort in Macau with entertainment, nightclubs, a diverse array of accommodation, regional and international dining, shopping and 2 casinos. The City of Dreams is situated along the Cotai strip and opened its doors in 2009. The resort comprises 3 hotels Crown Towers Hotel (300 rooms), Grand Hyatt Hotel (800 rooms) and Hard Rock Hotel (300 rooms)
Recent Posts
- The Impact of the Carbon Tax on Housekeeping Operations
May 13th, 2012 - Housekeeping Coaching Skills workshop in Sydney – 17 May 2012
May 12th, 2012 - Raymata – elearning Superstar from Bali!
May 2nd, 2012 - UKHA voted on new committee
May 1st, 2012 - Khatna’s journey!
April 30th, 2012
About Us
L&A is an experienced and energetic consultancy and training company dedicated to the improvement and maintenance of performance standards of hotel Housekeeping operations.
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