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Archive for December, 2011

Australian Amenity Company wins award at IHMRS & BDNY

Concept Amenities, a global leader in the supply of environmentally responsible guest bath amenities, received the Editors’ Choice Award, for their Jean-Michel Cousteau collection of hotel guest amenities, during Opening Ceremonies of the 96th annual International Hotel, Motel + Restaurant Show® (IHMRS) and 2nd annual Boutique Design New York (BDNY), Sunday, November 13, 2011, at New York City’s Jacob K. Javits Convention Center.

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Housekeeping. The heart of hotels

So you think housekeeping is a dead-end job? Well, think again. It puts you at the profit centre of the hotel and can be a fast route into senior management. Ben Walker reports.

Today, Vivien Sirotkin is at the top of the corporate ladder. As director of hotel operations at Q Hotels she is one of a relatively small number of UK female board directors (only 12% of UK company directorships are occupied by women and that percentage drops to just 6% in the hospitality sector, according to People 1st).

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New product from Gilchrist & Soames

For the environmentally conscious out there, Gilchrist & Soames have added a new product to their range, the BeeKind ™ paper bottle.

The BeeKindTM Collection paper bottle is a 59% reduction in packaging material by weight and a 92% reduction in waste space compared to rigid plastic bottles. With honey and certified organic extracts of red clover, calendula, lemongrass and chamomile, BeeKind is soothing and stylish.

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Sala Bai charity night raises another year of tuition for young people in Cambodia

Lycette & Associates was present at the Friends of Sala Bai charity night on 29 November. It was a fun night to catch up with colleagues and friends and help raise essential funds for the Sala Bai Hotel School in Siem Reap, Cambodia. Associates Ariane Lellmann, Tim Millett, Principal Liz Lycette and Business Development Manager Josephine van Damme were there to enjoy the night.

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A Thanksgiving message from Clean the World – 9 million bars of soap distributed

Clean the World reflects and gives thanks for the incredible movement that has begun and the results it has achieved.

To date, millions of bars of soap have been collected and distributed by Clean the World and our more than 1,200 hotel partners across North America — more than 9 million bars of soap to be exact!In 2009, we set out to solve a problem: How do we prevent partially used hotel soaps and bottled amenities from being discarded in landfills, and instead distribute these lifesaving hygiene products to those in desperate need all around the world? Little did we know that in solving this problem, together with the worldwide hospitality industry, we would lead a Global Hygiene Revolution! The industry has responded in an incredible way. And we are thankful!

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Bali December Housekeepers workshop

Earlier this month Agnes and Liz conducted the first ever 2 day Housekeepers seminar in Bali through the Bali Hotel Association. The Housekeeping Management Skills Training workshop focused on “profit and people” with the 35 participants coming from all over Bali; large 5 star Hotels, smaller 3 and 4 star operations and villas.

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Mandarin Oriental Hong Kong Christmas decorations

The Mandarin Oriental in Hong Kong always has amazing Christmas decorations and this year is no exception. I like to share this this picture with you.

UKHA events for 2012

2012 bookings so far

  1. 24 January –Share knowledge day
  2. 7 February – County Linen – Gina Good Hall
  3. 13 March—TBA
  4. 10 April -   Calibre
  5. May  WGC
  6. 12 June —The Grove – Sponsored by the Hotel
  7. September – BBQ – Royal Jersey
  8. October –  Business Lunch
  9. November— Christmas Fair
  10. December – Dinner dance

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SEQPHA November Breakfast at Jupiters

It was a great breakfast at Jupiter’s and a big thank you to Sheila who hosted the morning and kindly filled in for Libby who is on a Managers conference.  Thanks also goes to Mark Glancy from D-Tec for giving an informative talk on bed bugs and to our guests, Sandy Sneddon and her husband Ian who take the Leukaemia patients and parents out every Wednesday night in Brisbane for dinner, they do such a wonderful job, it is an escape from the Hospital walls, and they get to meet other families in the same situation.  Sandy thanked SEQPHA for the support – SeaWorld tickets, Currumbin are putting on a night for the families, Versace have given a complimentary High Tea for a patient to use and Dreamworld offered a family to have the Breast Cancer breakfast last month and to stay in the park for the day.

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Housekeeper development workshops in Dubai and Abu Dhabi

Development programme for Housekeeping Managers 

Take note: L&A’s popular Housekeeper development programme is scheduled to be held in Dubai and Abu Dhabi this month.

This programme will benefit Executive Housekeepers, particularly those newly appointed to the position, their Assistants and Senior Housekeeping Managers

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About Us

L&A is an experienced and energetic consultancy and training company dedicated to the improvement and maintenance of performance standards of hotel Housekeeping operations.