Housekeeping Management Consulting
Archive for February, 2012
And thereby hangs a cautionary tale
By Harriet Elvin
The check-in process at our Melbourne hotel is smooth and the room we’ve booked seems to deliver what it promised online – it’s clean, stylish and well equipped. Then I open the wardrobe door and find those dreaded don’t steal me’ coat hangers with hooks attached to the rail to prevent removal.
Interview with Josephine Wallis, Executive Housekeepers – Burj Al Arab
Josephine Wallis is in charge of Housekeeping at the Burj Al Arab and knows about the challenges of housekeeping in a 7 star luxury hotel. Burj Al Arab does not have rooms; it has 202 suites, where each one is arranged over 2 floors. Ranging from a spacious 170 sq m to an astonishing 780 sq m in size, the floor to ceiling glass windows offer simply breathtaking views of the Arabian Gulf.
PHAN AGM – 13 March 2012
The Professional Housekeepers Association of NSW will be holding its Annual General Meeting on:
- Tuesday. March 13th., at 4pm
- Radisson Blu Hotel – 27 O’Connell Street Sydney
- Ground Floor – Blu Room
Inaugural Development Programme for Housekeeping Managers in Shanghai China
Last week saw its first Development Programme for Housekeeping Managers in China, with 15 attendees from all over China joining the programme. The programme was run in English and Mandarin. As always with these workshops there was a great exchange of ideas and best practice within the group.
Kuwait Housekeeper’s Group organising Housekeeping Conclave
Kuwait Housekeeper’s Group is thrilled to inform they are organising a First “Housekeeping Conclave” at Holiday Inn Kuwait Downtown on March 07 2012. Where almost all leading hotels of Kuwait will be participating along with their teams and some local institutions .
For more information contact Prabhat Shukla Prabhat.shukla@hidtkuwait.com
Win a free admission to the online Finance for Housekeepers course
To all housekeepers around the world! For only 48 hours L&A is offering 1 person free admission to its online Finance for Housekeepers course
For your chance to win and start this course on Monday 20 february with fellow housekeepers from around the world register your name, position, hotel and email address with Josephine.
Email her your details and your name will go in the draw. Email josephine@lycetteandassociates.com
SEQPHA Breakfast at RACV Royal Pines Resort – March 2012
The South East Queensland Professional Housekeepers Association is inviting members and non-members to join them for Breakfast next month.
Guest Speaker: Joe Smith – One step Further.
Return to Wolgan Valley Resort and Spa
On a recent trip to the Wolgan Valley Resort and Spa, Liz was able to meet up with Andrew Adams Smith Operations Manager of Guest Services and Phil Cram, the Facilities Manager at the Resort.
It is now over 2 years since the rural property opened its doors and the valley is certainly blooming.
The online course: Finance for Housekeeping Managers starts again 20 February 2012
Join our next online course: Finance for Housekeeping Managers – starting 20 February.
Smartable Laundry servicing hotels in Macau
Following a recent visit to Macau, Liz Lycette from Lycette & Associates took the opportunity to tour the large commercial laundry, Smartable, on Coloane Island.
Recent Posts
- The Impact of the Carbon Tax on Housekeeping Operations
May 13th, 2012 - Housekeeping Coaching Skills workshop in Sydney – 17 May 2012
May 12th, 2012 - Raymata – elearning Superstar from Bali!
May 2nd, 2012 - UKHA voted on new committee
May 1st, 2012 - Khatna’s journey!
April 30th, 2012
About Us
L&A is an experienced and energetic consultancy and training company dedicated to the improvement and maintenance of performance standards of hotel Housekeeping operations.
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