Monthly Archives: January 2017

Only 1 Online Course in 2017! Finance for Housekeeping Managers – starts 10 April

costsDon’t miss out! Enrol now, Online Finance for Housekeeping Managers will only run once this year.

Best practice with hands-on tools and tips to control Departmental costs and spending!   Supportive online learning, which is interactive, engaging and flexible. This self-directed course enables Housekeeping Manager’s to think critically and become more financially savvy. The focus is on practical skills for the workplace, expanding and developing professional confidence. The course is facilitated, clear and simple learning via the internet – scheduled over 8 weeks and over approximately 20 hours: Click Here To Read More

Attracting the next generation of Housekeeping Managers

JayandIvan in the officeInterview with Jay Dang, Executive Housekeeper at JW Marriott Macau and Ivan Ieong, Housekeeping Manager at JW Marriott Macau in February 2016.

It’s a huge challenge for those choosing Housekeeping as a career path in the future. JW Marriott Macau opened its 1015 rooms on 27th May 2015. The Housekeeping Team was led by Ivan and Jay to a successful opening with occupancy running in the high 90’s for the first 10 months,   the young and dynamic team had the energy and drive to make it all happen.

Click Here To Read More

Linen operations at JW Marriott Macau

105-0520_IMGOperating the Linen Room for a 1015 room hotel with over 95% year round occupancy, busy outlets and a very hectic swimming pool area with up to 2000 visitors a day is no mean feat.

The processing of over 5000 sheets and duvet covers daily along with thousands of towels, all of which need to be sent out to an external laundry operation, requires meticulous organisation and well directed manpower.

Click Here To Read More