As L&A are the Corporate Housekeepers for Swiss- Belhotel International, Agnes represented L&A at the recent General Managers conference held in Batam from 19-22nd March 2014. Agnes, who was introduced by Bill Vincent, Regional Director of Operations and Projects made a powerful presentation with the results of the audits conducted over the year using the new internet platform of Sassie.
The annual Swiss Belhotel International General Managers Conference was held at the Swiss Belhotel Golden Sands Resort in Hoi An Vietnam from 21st – 25th November. L&A are the Corporate Housekeepers for SBI hotels around the world.
L&A continues its Corporate Housekeeping Service for Swiss-Belhotel International’s 40 properties in the Asia Pacific region and the Middle East. L&A associate, Agnes Zlotek Petit was invited to present her current findings to the 60 General Managers’, VPs and corporate teams at this month’s conference in Jakarta.
Lycette & Associates continues its corporate housekeeping service for Swiss-Belhotel International with about one hotel per month coming under the loupe. Each hotel is unique with varying standards and with this program the hotel’s housekeeping service will all be brought into one line. While Agnes is mainly looking after all of the Indonesian hotels, Liz mainly travels to the Middle East and other parts of Asia. In September it was the Swiss- Belhotel Golden Sands Resort’s turn. The hotel is situated in Hoi An near Danang in Central Vietnam.
L&A continues to assist The York by Swiss-belhotel with ongoing mentoring and coaching of the newly promoted Housekeeper, reviewing and streamlining rooms operations with management and supervisory skills training for the whole Housekeeping team
The York by Swiss-Belhotel is located in the heart of the CBD offering a combination of 120 recently refurbished fully air conditioned Studio 1 and 2 Bedroom Apartments.
Each apartment offers a spacious living area, fully equipped kitchen, 1 or 2 bathrooms, laundry facilities and the luxury of 1 or 2 terrace balconies. Most apartments have views that extend to the City SkyLine, and the Executive and Premiere Apartments overlook Sydney Harbour Foreshore*.
L&A have been helping with ongoing Housekeeping operational reviews, room standards and setups, quality control and manning. Ariane and Debi also conducted a workshop – “the Perfect Business Professional” – all staff going through an interactive learning experience on business etiquette, professional grooming including hair, makeup and dress sense.