Housekeeping Management Consulting
Industry perspective News
The Impact of the Carbon Tax on Housekeeping Operations
L&A presents in conjunction with Steve McGoldrick an informative 2 hour session that will help answer the your questions concerning the Carbon Tax:
- Getting to grips with widely used terms. What is the carbon tax? greenhouse gases? global warming?
- Which companies are likely to be passing on a carbon tax after July 12 2012. Attendees will be provided with a list.
- What will be the impact on the hotel if suppliers are on this list?
- Is the carbon tax like GST? Will it be shown on supplier invoices?
- How will suppliers be affected by a carbon tax? This includes large chemical companies and large laundries. As they have to pay the carbon tax will they be passing on higher fees after July 12th 2012?
- What can Housekeeping Managers do to reduce the effects of the carbon tax?
- How can a Housekeeping Manager measure their carbon footprint? What’s involved?
- What practices are likely to change as hotels become more ‘sustainable’?
- When selecting any product what should Housekeepers be aware of?
- As the cost of housekeeping represents a significant cost to any hotel – what are the most sustainable ways to be more efficient within Housekeeping?
- With increased pressure on improving productivity, decreasing room cleaning time and using less chemicals—is quality including hygiene standards going to be affected?
- Are there any new cleaning standards or certification programmes that may help Housekeeping Managers become more sustainable
Housekeeping Coaching Skills workshop in Sydney – 17 May 2012
Lycette & Associates will be running a Coaching Skills workshop in Sydney.
The Coaching Skills workshop will be held at the Blue Mountains Hotel School – Sydney Campus, Level 4, 540 Georges Street, Sydney and will run from 9 am to 5 pm on the 17 May 2012
UKHA voted on new committee
2012-2014 Committee
The UKHA has held their election and have voted on a new UKHA London & SE chairman and committee members. This vote is organised every 2 years. Diane Stronach, Executive Housekeeper of the Savoy Hotel, kindly accepted to be independent judge. She received all votes, which were accessed and counted.
Khatna’s journey!
Sala Bai is a French NGO hotel school based in Siem Reap, Cambodia, created in 2002 by “Agir Pour Le Cambodge”. Each year the school trains 100 young disadvantaged Cambodians in the four main professions of the hospitality industry: restaurant waiter/waitress, cook, receptionist and housekeeping attendant. During the 12-month training the school covers all training fees (lessons, school supplies, books and uniforms) and daily expenses (accommodation, food, bicycle, insurance and medical expenses) for the students. The training lasts 11 months from September to July. In August, the school is dedicated to helping the students find their first employment position. Sala Bai would like to share a short video with you about one of its Graduates, Khatna.
Coaching Skills for Metro Housekeeping
Outsourcing agency Metro Housekeeping organises ongoing training for Housekeeping Supervisors and Managers. Lycette & Associates conducted another “Coaching Skills for Housekeepers” workshop at Meriton Pitt Street.
L&A guest speaker at the Blue Mountains Hotel School
Liz Lycette, Director of Lycette & Associates was invited to present 2 hour lecture to the Year 2 students at the Blue Mountains Hotel school Leura Campus. This session introduced the students to new rooms division products and technologies used in hotels and resorts globally. A lively debate was conducted by the group on the pros and cons of the use of technology in Housekeeping.
Win a free admission to the online Finance for Housekeepers course
To all housekeepers around the world! For only 48 hours L&A is offering 1 person FREE ADMISSION to its online Finance for Housekeepers course
For your chance to win and start this course on Monday 23 April with fellow housekeepers from around the world register your name, position, hotel and email address with Josephine.
Email her your details and your name will go in the draw. Email josephine@lycetteandassociates.com
The Point Brisbane attention to detail
After L&A’s initial operational review in November 2011 Liz returned to The Point in Kangaroo Point, Brisbane in February for a day of follow up. Follow up is as important as the initial visit. An Operational Review consist of an audit to determine the departments strengths and weaknesses and a consultant prepares a report and an action plan for the Executive Housekeeper and the team. The remaining days are spent mentoring through the action plan, giving tools, skills and guidance to improve the operation. The Point’s Housekeeping department has been working hard to put in place all the suggested operational changes to further enhance the Hotel, gearing up for a busy 2012 season.
And thereby hangs a cautionary tale
By Harriet Elvin
The check-in process at our Melbourne hotel is smooth and the room we’ve booked seems to deliver what it promised online – it’s clean, stylish and well equipped. Then I open the wardrobe door and find those dreaded don’t steal me’ coat hangers with hooks attached to the rail to prevent removal.
Smartable Laundry servicing hotels in Macau
Following a recent visit to Macau, Liz Lycette from Lycette & Associates took the opportunity to tour the large commercial laundry, Smartable, on Coloane Island.
Recent Posts
- The Impact of the Carbon Tax on Housekeeping Operations
May 13th, 2012 - Housekeeping Coaching Skills workshop in Sydney – 17 May 2012
May 12th, 2012 - Raymata – elearning Superstar from Bali!
May 2nd, 2012 - UKHA voted on new committee
May 1st, 2012 - Khatna’s journey!
April 30th, 2012
About Us
L&A is an experienced and energetic consultancy and training company dedicated to the improvement and maintenance of performance standards of hotel Housekeeping operations.
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