By: Ronnie Garrett
Increase efficiencies by capitalizing on all the benefits of cleaning carts and caddies. Cleaning carts and caddies come in countless shapes and sizes. Some are plastic or cloth, while others are stainless steel. Some offer customisation and lockable compartments. Some feature sleek, executive looks, while in others, functionality outweighs appearance. It can be difficult for custodial operations to wade through this sea of options and find a cart that meets their unique needs, but it’s something that must be done.
Liz presented a 90 minute session on Project Management at the UK Housekeeper Association Share Knowledge Day held at Jumeirah Carlton Towers in London recently. The 60+ participants undertook a practical exercise in managing a project as part of the presentation. Liz is pictured here with the Committee of UKHA including London President Lorraine Dale
Soap Aid was started in Australia by Mike Matulik fo Concept Amenities. A way of recycling used soap and distributing it to developing countries in the region. Here is an excerpt from a recent email update
As some of you are aware I have just returned from a week in India for strategic workshops with our local Soap Aid distribution teams (Rotary) there, meetings with government officials, a media launch, as well as visiting several very poor villages to better understand the communities and conditions we will be targeting with our recycled soap.
The Professional Housekeepers Association NSW has teamed up with new non for profit charity in Australia - Every Little Bit Helps The charity was established in August 2014 with the specific purpose of receiving unwanted hotel toiletries, airline amenity kits, as well as make-up and cosmetic samples that are then made into care packages and redistributed to those in need. Click Here To Read More
L&A Finance for Housekeepers Workshop held in Moscow, Russia in October sponsored by Miko Hotel Services
Meike Hofemann Zhang, L&A Associate based in Germany travelled to Moscow in October to deliver the inaugural Finance for Housekeepers workshop though the full sponsorship of Miko Hotel Services.
12 participants attended on the first day with another 7 on the 2nd day. The course was delivered in English by Meike with full translation into Russian by the translators provided by the Suppliers.
Liz was in Bali last week working at the Stones Hotel with a film crew from Qooco. This exciting new project for Qocoo Hotel follows on from the launch of Qooco Hospitality aiming to lift the English and Mandarin skills of hotel staff. The new product is about improving service and delivery standards through simulated lessons using as App on a smartphone. All very exciting so watch this space…
Sydney Marriott in Australia celebrated International Housekeeping Appreciation week with lots of fun activities to show Housekeeping the rest if the Hotel team really Care about them! All week, different Managers gave out certificates to well – deserved associates at the morning briefing. A little something (chocolates) were also distributed. Throughout the week other departments in the hotel wrote quirky notes for all the housekeeping team. And Friday was Ice Cream Day. On the last day, Sunday, the Managers hosted a BBQ lunch for the team including lucky door prizes. Click Here To Read More
PDQ is a company made up of hotel professionals that specialize in optimizing the overall performance of the housekeeping department in a hotel. This is accomplished by not only training the associates in classroom sessions and practical, on-the-job, demonstrations; but also by changing the cleaning processes, techniques and tools used to maximize efficiency and quality throughout the department. Click Here To Read More
This article was written by Gary Phillips – MD of Slique, Australasia’s stone and tile care experts.
Tiled surfaces – and particularly those using prestigious natural stone – are some of the most expensive surfaces that cleaning staff will be required to maintain. There are inherent risks with any surface, but the risks are magnified when the surface is highly sensitive to incorrect care, and extremely expensive to repair or replace should it be damaged.
In this article we look at some of the damage that is often caused by cleaners, and the cost implications for each scenario. It should provide excellent motivation to avoid these situations!
In the accommodation industry, presentation is paramount. First impressions are everything and guests are quick to make judgements about the cleanliness of their accommodation.
But appearances can be deceptive. Some cleaning methods are only ‘skin deep’ and what you see is not necessarily what you get.
The old mop and bucket days are well gone but many traditional methods of cleaning may provide the “presentation” but not the “cleanliness”. Straight vacuums, for example, merely produce a top surface clean rather than the necessary deep clean. Vacuuming only lightly picks up surface dirt, when the actual odour-causing grime, dirt and soil is deep down.