Lycette & Associates logo Housekeeping Management Consulting

Trends and Innovations News

Liz Lycette guest speaker at the 18th Food & Hotel Asia (FHA) Show

Liz Lycette, Director, Lycette & Associates will be presenting at  the 18th Food & Hotel Asia (FHA) Show this April. The topic Liz will be speaking about is: Latest Innovations and Trends to Maintain Quality Standards in Guest Rooms and Public Areas.

Click Here To Read More

Lycette & Associates announce lucky winner!

Thank you to all that have entered in this competition! We have a winner! Melanie Hernandez Assistant Housekeeper, Hotel Michael at Resorts World Sentosa, Singapore. Melanie will be participating in the 2nd online course: Finance for Housekeeping Managers starting 23rd April 2012.

Click Here To Read More

Optii Keeper Live at the London Mayfair Hotel

Optii Keeper training at the London Mayfair Hotel

Optii Keeper, the great new Housekeeping labour management software has hit London. The iconic Mayfair Hotel, Radisson Edwardian’s flagship property located in Central London went “Live” with Optii Keeper on 12th January 2012.  The Mayfair is the first hotel in Europe to use Optii Keeper.

Click Here To Read More

New product from Gilchrist & Soames

For the environmentally conscious out there, Gilchrist & Soames have added a new product to their range, the BeeKind ™ paper bottle.

The BeeKindTM Collection paper bottle is a 59% reduction in packaging material by weight and a 92% reduction in waste space compared to rigid plastic bottles. With honey and certified organic extracts of red clover, calendula, lemongrass and chamomile, BeeKind is soothing and stylish.

Click Here To Read More

Staff Productivity, Trends and Innovations in Housekeeping presentation in Shanghai

Lycette & Associates’ Liz Lycette was in Shanghai last month for her popular talk on housekeeping staff productivity, trends and innovations with 2 different industry groups. The first presentation was held at Kerry Pudong Hotel with over 25 Housekeepers and their Assistants attending. The Executive Housekeeper, Henry Yang of Kerry Pudong Hotel hosted the event and also organised a tour around of the hotel and guest rooms. The short seminar highlighted the importance of staff productivity management in Housekeeping. Even in China where payroll is not as high as other parts of the world, it is recognised that it is getting harder and harder to find housekeeping staff.

Click Here To Read More

London Presentation: Staff Productivity, Trends and Innovations in Housekeeping attracts a big audience

Liz Lycette presenting in London

Portfolio in conjunction with Lycette & Associates presented a popular address on housekeeping staff productivity, trends and innovations to over 50 Housekeepers and Senior London Hotel Managers on 17 May at Liberty House in Central London.

Click Here To Read More

Optii Keeper to launch Panic Button

Alarms have been raised among hoteliers worldwide about the personal safety of housekeeping staff while on duty. Optii Solutions will include a panic button in its next iPod release of Optii Keeper to alert all nearby staff. The recent Strauss-Kahn incident has flagged concerns about the safety of housekeeping staff. This predominantly female group of workers often work alone and behind closed doors, where supervision and surveillance measures are ineffective.

Click Here To Read More

Popular Housekeeping presentation in San Francisco

Hotel Rex, a Joie de Vivre Hotel in San Francisco hosts L&A presentation

Lycette & Associates was in San Francisco attending a reunion of École Hotelière alumni, and Liz Lycette took the opportunity to make a presentation to the San Francisco Housekeeping fraternity. This popular talk, Staff Productivity Management, Trends and Innovations in Housekeeping was well attended. Over 25 Housekeepers from hotels and hospitals as well as interior designers and Mr. David Jett, Chapter President of IEHA were present at the Rex Hotel on Thursday 21st April 2011.

Click Here To Read More

Honours for E-learning Innovations projects

Ariane Lellmann and Ann Brady

By: Hayley Beck, Australian Flexible Learning Framework

The Learning Impact Awards (LIA2011) was a very successful event not only due to the interesting speakers and overwhelming LIA entrants but as commented by Rob Abel (CEO of IMS Global) due to the ‘outstanding quality of LIA entrants’ which made it very difficult for the judges to decide on award allocations.

Click Here To Read More

Finance for Housekeeping Managers NOW an online course!

Ariane Lellmann and Liz Lycette at the annual eLearning conference

Ariane and Liz at the annual elearning conference

Early December, the Hospitalit-e project “Finance for Housekeeping Managers”, a partnership between L&A, Balfour College, PHAN and the Australian Flexible Learning Framework was showcased at the Framework’s annual conference. Over the last year the Framework has provided the funding to develop “Finance for Housekeepers” an online course to empower and up-skill Housekeeping Managers in financial management competencies.

Click Here To Read More

About Us

L&A is an experienced and energetic consultancy and training company dedicated to the improvement and maintenance of performance standards of hotel Housekeeping operations.