One Day Training Courses and Workshops

"The information was pertinent, interesting and even, at times, eye opening for my executive housekeepers. The manner in which the modules were presented kept their attention, had a nice natural flow from subject to subject and left them with a strong sense of direction once they returned to the properties. But above all, it gave them a sense of confidence that they were on the right track, that the policies and procedures they have in place are a good foundation upon which to build. They are both taking back the information they gained at the workshop and integrating it into their respective departments."

Amery Burleigh,
Former Director of Operations, Cypress Lakes Resort and The Golden Door Elysia Health Retreat

Upcoming Courses and Workshops

L&A will be running courses and workshops in the following locations:

- Dubai - 23 and 24 May 2010 (Finance for Housekeeping Manager and Housekeeping Operations)
- Bangkok - 26 May 2010 (Finance for Housekeeping Manager and Housekeeping Operations)
- Singapore - 28 May 2010 (Finance for Housekeeping Manager and Housekeeping Operations)
- Kuala Lumpur - 31 May 2010 (Finance for Housekeeping Manager and Housekeeping Operations)
- Hong Kong - July 2010
- San Francisco - April 2011

COST: US$300 per person per day - Minimum of 12 participants
Contact L&A for more information on:

Training Courses and Workshops

L&A is very flexible and can customise courses, training workshops and coaching sessions to meet your individual needs and requirements. Additionally we offer the following workshops:

Development Programme for Housekeeping Managers

All aspects of modern Housekeeping Management are covered by this 3 day programme. It is suitable for Housekeeping Managers, Rooms Division Managers and all those responsible for Housekeeping operations.

 

Coaching Skills for Housekeeping Supervisors and Managers

This workshop is specifically designed to address the challenges of leading the diverse labour force in Housekeeping.

Financial Management for Housekeepers

The overall objective of this workshop is to demystify every-day Housekeeping related operational finance and to develop participants' confidence and professional know-how when dealing with the financial...

 

Training Programmes for Room Attendants

This training programme teaches fresh recruits the skills and knowledge in the basics of housekeeping operations enabling them to become Room Attendants.

Dress for Success for Hospitality Professionals

This workshop assists hospitality professionals to develop their grooming, deportment and self-presentations skills to gain the self-confidence for their roles as successful Managers.

   

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We are very flexible and can customise workshops and coaching sessions to meet your individual needs and requirements.

L&A provides personalised operational reviews of existing housekeeping operation to assist in identifying challenges and assessing effectiveness and productivity of current procedures.

L&A provides corporate Housekeeping services on a flexible, efficient and cost effectively tailored time plan.

L&A consultants can assist with the setting up of the Housekeeping operations at the Pre-opening phase or complete a full Hotel Opening.