Housekeeping Management Consulting
Courses & Training
- Development Programme for Housekeeping Managers
- Staff Productivity, Trends and Innovations in Housekeeping
- Finance for Housekeepers online learning course
- Quality Assurance Programme for Housekeeping Managers
- Coaching Skills for Housekeeping Supervisors and Managers
- Financial Management for Housekeepers
- Training Programmes for Room Attendants
- Dress for Success for Hospitality Professionals
- Housekeeping Management Skills - People & Product
- Housekeeping Management Skills - Profits & Product
Corporate
Support
Success Stories
“The information was pertinent, interesting and even, at times, eye opening for my executive housekeepers. The manner in which the modules were presented kept their attention, had a nice natural flow from subject to subject and left them with a strong sense of direction once they returned to the properties. But above all, it gave them a sense of confidence that they were on the right track, that the policies and procedures they have in place are a good foundation upon which to build. They are both taking back the information they gained at the workshop and integrating it into their respective departments.”
Amery Burleigh,
Former Director of Operations, Cypress Lakes Resort and The Golden Door Elysia Health Retreat
Coaching Skills for Housekeeping Supervisors
This workshop is specifically designed to address the challenges of leading the diverse labour force in Housekeeping. Participants will leave this workshop with practical management tools to assist them in managing and developing their team through building trust, planning, problem solving and strong leadership. The target group is Housekeeping Supervisors and Managers, – especially those newly promoted into these roles.
How does it work?
Through interactive learning including group exercises and role plays, participants will learn how to handle all aspects of managing a tea.
Who is it for?
This workshop is designed for Housekeeping Supervisors and Managers, particularly those recently promoted into their role.
What will you learn?
The participants will learn how to:
- Understand the different roles as a Trainer, Mentor and Corrector
- Identify when and how to apply each role effectively
- Discover how to formulate precise expectations and how to communicate them
- Be effective in correcting performance of team members
- Practise effective delegation skills without losing control
- Use practical tools to handle conflict situations confidently
How long is it?
This is a one day course.What are the benefits?
Participants will gain confidence and develop an open mind approach to new management options and the subject of change, and encouraging positive response to ever increasing pressure to perform effectively.
They will learn to manage and sustain the consistent quality performance of the Housekeeping team through the application of effective leadership tools.
And finally they will develop leadership skills and learn how to manage, motivate and inspire their teams.
What can you expect?
Supervisors and Managers who have completed the course will have the tools and skills to manage their teams with confidence. They will be able to train a team member, correct their performance and delegate successfully.
Scheduled dates
Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.
Courses and Training
We are flexible and can customise workshops and coaching sessions to meet your individual needs and requirements.
More info about L&A Housekeeping Courses and Training…
Hospitality Consultancy
L&A provides personalised operational reviews of existing housekeeping operation to assist in identifying challenges and assessing effectiveness and productivity of current procedures.
Learn more about L&A Hospitality Consultancy Services…
Corporate Housekeeping
L&A provides corporate housekeeping services on a flexible, efficient and cost effectively tailored time plan.
Discover what L&A Corporate Housekeeping Services can provide…
Preopening Support
L&A consultants can assist with the setting up of the housekeeping operations at the pre-opening phase or complete a full hotel opening.
See how L&A can provide preopening support for housekeeping operations
