Housekeeping Management Skills - Profits Product & People
This 2-day programme covers the essential aspects of Finance, Quality Control and Staff Development of modern Housekeeping Management. It is suitable for Senior Housekeepers, particularly those newly appointed to the position, their Assistants and Senior Supervisors.
How does it work?
This is a 2-day workshop designed to provide a training programme to existing Housekeeping Managers that will deliver concrete Housekeeping Management skills to meet the business needs of the growing hospitality industry.
Delivered in three modules, it focuses on Housekeeping Financial Management and Maintaining quality products & services and staff training & development.
Who is it for?
This programme is suitable for Senior Housekeepers, particularly those newly appointed to the position, their Assistants and Senior Supervisors.
What will you learn?
The overall objective of the Housekeeping Management Skills Programme is to improve the performance of housekeeping Managers by targeting two critical areas of the operation:
- Profits - improve cost control systems and effective utilization of resourses
- Product - achieve and maintain consistency in presentation standards and property upkeep
People - increase staff retention, effective leadership skills, personnel management and development
How long is it?This workshop extends over 2 days. Each workshop day runs from 09.00 - 17.30, with 1 hour for lunch, which is provided.
What are the benefits?
Apart from all the knowledge gained, the networking opportunity and sharing of best practice within the group makes this an invaluable experience.
What can you expect?
Housekeeping Management skills sessions are lively and interactive and encourage networking and learning through shared experiences. Facilitation by experienced professionals with a wide range of international housekeeping and management experience in leading organizations.
- Theory, supported by PowerPoint presentations, comprehensive hand-outs and other course material
- Group discussions, case studies and role plays
- Practical work exercises
- Certificate issued by L&A to all participants on completion of the full 2 days
- Supervision of the process
- F&B for all participants; arrival coffee/ morning tea/ lunch/afternoon tea
Payment can be made via Macau Bank Account: Account Name: Lycette Housekeeping Consultancy at the Hong Kong Shanghai Bank, 639 Avenida da Praia Grande, Macau. SWIFT code: HSBCMOMX and MOP Account No.: 001-367762-001
Enquire about datesThere are currently no dates or venues scheduled for this course. If you are interested in seeing this course held in your location please complete the enquiry form and we will get back to you shortly.