Courses & Training

• Development Programme for Housekeeping Managers
• Staff Productivity, Trends and Innovations in Housekeeping
• Finance for Housekeepers online learning course
• Quality Assurance Programme for Housekeeping Managers
• Coaching Skills for Housekeeping Supervisors and Managers
• Financial Management for Housekeepers
• Development Programme for Housekeeping Managers Part 2
• Housekeeping Management Skills - People & Product
• Housekeeping Management Skills - Profits Product & People
• Training Programmes for Room Attendants
• Babysitting course for Hotel employees
• Development Programme for Butlers

Consultancies

• Personalised Operational Review of Housekeeping Operations
• Mystery Guest Programme

Corporate

• Corporate Housekeeping Services

Support

• Pre-opening Support

Success Stories

“The information was pertinent, interesting and even, at times, eye opening for my executive housekeepers. The manner in which the modules were presented kept their attention, had a nice natural flow from subject to subject and left them with a strong sense of direction once they returned to the properties. But above all, it gave them a sense of confidence that they were on the right track, that the policies and procedures they have in place are a good foundation upon which to build. They are both taking back the information they gained at the workshop and integrating it into their respective departments.”

Amery Burleigh,
Former Director of Operations, Cypress Lakes Resort and The Golden Door Elysia Health Retreat