PRE-OPENING SUPPORT

L&A consultants can assist with the setting up of the Housekeeping operations at the Pre-opening phase or complete a full Hotel Opening. Projects include preparation of manuals, policies and procedures, establishment of standards and training.

How does it work?

An L&A consultant makes an initial visit to review the scope of works, assess the site and give initial feedback. A critical path is established for the property to work through to the hotel opening date. Work can be conducted both on site and off site via emails, internet and phone contact. Follow up visits then continue with a final visit up to 6 weeks out to assist in the full training of the Housekeeping team before the opening.

Who is it for?

Pre-opening support is an essential tool for Hotel Management to use prior to the appointment of the Executive Housekeeper. Critical decisions such as FF&E, operating equipment choices, the mock up room and set up of Housekeeping can be made with confidence. Once the Executive Housekeeper starts, preparation and initial work is then handed over.

What will they learn?

With L&A’s vast pre-opening experience, pit falls of pre-opening housekeeping issues can be avoided. The Executive Housekeeper has a clear plan and comprehensive critical path to continue with once appointed and this ensures a smooth and efficient opening.

How long is it?

These services can be tailor made to suit the individual needs and requirements of the Hotel.

What are the benefits?

A smooth efficient Hotel opening, Housekeeping well setup and structured professionally, well timed staff training and effective use of manpower.

What can you expect?

Assistance in the following areas of Housekeeping operations. A full detailed list can be provided upon proposal.

  • Rooms and Public Areas including Set-up of rooms and public area after renovation or completion from construction. Punching and defecting in conjunction with Project Team

  • Procurement list reviews

  • Labour review including structure and job scopes

  • Housekeeping Operation including establishment of policies and standards

  • Laundry including equipment and operating procedures

  • Linen Room and Uniform Room including linen pars and operating procedures

  • Handover from the contractors and project team

  • Assistance in hiring of Housekeeping Management team