L&A News

Optii Keeper Live at the London Mayfair Hotel

Optii Keeper training at the London Mayfair Hotel

Optii Keeper, the great new Housekeeping labour management software has hit London. The iconic Mayfair Hotel, Radisson Edwardian’s flagship property located in Central London went “Live” with Optii Keeper on 12th January 2012.  The Mayfair is the first hotel in Europe to use Optii Keeper.

Click Here To Read More

SEQPHA Breakfast & AGM

The SEQPHA breakfast is on again. This time at the Sofitel Gold Coast, On3 Restaurant on Tuesday 7th February 2012. Start 7 am. They are also holding their AGM. All housekeepers welcome.
Members: $20.00
Non-members: $25.00
RSVP: Melissa Bent: Melissa Bent melissa@corporatedesigns.com.au

Working in Angola with Express Support Services

By Sandra Lunn,

I have just spent five weeks working in Angola with the Express Support Services (ESS) team to train their staff.   The workforce of Express is 94% Angolan.  A project like this has never been undertaken in Angola and it is the intention to get all 2500 staff a qualification over the next 4 years commencing with Certificate I in Hospitality.   Due to an intense civil war from 1975 to 2002 a lot of Angolans have little or no education.

Click Here To Read More

Housekeeping Training in Abu Dhabi

L&A’s UAE housekeeping training concluded with the Development Programme for Housekeeping Managers at the Fairmont Bab Al Bahr in Abu Dhabi. This was the 2nd course Lycette & Associates delivered in the UAE. The 3 day workshop is delivered in four modules and focuses on Housekeeping specific financial management, housekeeping operations, staff training & development and quality control & property upkeep.  The overall objective is to improve the performance of housekeeping staff by targeting three critical areas of operation: Click Here To Read More

L&A workshop in Dubai

Lycette & Associates was in the UAE last month to deliver 2 workshops. One in Dubai and the other one in Abu Dhabi. The first 3 day Development Programme for Housekeeping Managers was held at the Raffles Hotel in Dubai. Participants flew in from Doha and Kuwait to attend the workshop.  The group gained an opportunity to network at the same time as learning essential management tools to run their busy Housekeeping operations in the Middle East.

Click Here To Read More

Operational review for The Point Brisbane

Early November  Lycette & Associates was in Brisbane to conduct a 3 day operational review for the 201 bedroom Hotel; The Point Brisbane. The Hotel is close to the Brisbane business centre with easy access to the CBD and within easy reach of Brisbane Airport.

Click Here To Read More

Australian Amenity Company wins award at IHMRS & BDNY

Concept Amenities, a global leader in the supply of environmentally responsible guest bath amenities, received the Editors’ Choice Award, for their Jean-Michel Cousteau collection of hotel guest amenities, during Opening Ceremonies of the 96th annual International Hotel, Motel + Restaurant Show® (IHMRS) and 2nd annual Boutique Design New York (BDNY), Sunday, November 13, 2011, at New York City’s Jacob K. Javits Convention Center.

Click Here To Read More

Housekeeping. The heart of hotels

So you think housekeeping is a dead-end job? Well, think again. It puts you at the profit centre of the hotel and can be a fast route into senior management. Ben Walker reports.

Today, Vivien Sirotkin is at the top of the corporate ladder. As director of hotel operations at Q Hotels she is one of a relatively small number of UK female board directors (only 12% of UK company directorships are occupied by women and that percentage drops to just 6% in the hospitality sector, according to People 1st).

Click Here To Read More

New product from Gilchrist & Soames

For the environmentally conscious out there, Gilchrist & Soames have added a new product to their range, the BeeKind ™ paper bottle.

The BeeKindTM Collection paper bottle is a 59% reduction in packaging material by weight and a 92% reduction in waste space compared to rigid plastic bottles. With honey and certified organic extracts of red clover, calendula, lemongrass and chamomile, BeeKind is soothing and stylish.

Click Here To Read More

Sala Bai charity night raises another year of tuition for young people in Cambodia

Lycette & Associates was present at the Friends of Sala Bai charity night on 29 November. It was a fun night to catch up with colleagues and friends and help raise essential funds for the Sala Bai Hotel School in Siem Reap, Cambodia. Associates Ariane Lellmann, Tim Millett, Principal Liz Lycette and Business Development Manager Josephine van Damme were there to enjoy the night.

Click Here To Read More